Terms and Conditions – Mona Fine Jewellery

Terms and Conditions

When placing an order with Mona Fine Jewellery you are deemed to have read, understood and accepted these terms and conditions. These terms and conditions are governed by UK Law and you agree to submit to the non-exclusive jurisdiction of the English Courts.

Please note that apart from debit/credit/pay pal, we accept cheques but delivery will not take place until the cheque has cleared. We can also accept orders on telephone.

Please note that a signature is required from you when your order is delivered.Orders will only be delivered to the address you have stated when placing your order. We cannot be held responsible for any inaccurate addresses provided to us. In very rare circumstances we may not be able to fulfill your order. Should we experience any problems with the availability of your order, we will let you know as soon as possible.

Whilst we will use all reasonable endeavours to meet the timescales of your delivery option we may sometimes experience delays because of unforeseen circumstances and we therefore cannot accept any liability for any delays or non-delivery.

Mona Fine Jewellery is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

If Mona Fine Jewellery has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by Mona Fine Jewellery from your credit card will be re-credited to your account and Mona Fine Jewellery will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order.

Mona Fine Jewellery will not be obliged to offer any additional compensation for disappointment suffered. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Disclaimer: Mona Fine Jewellery is not responsible for photographic images shown on the website. As bespoke service is provided, customers provide images and photographs of items which they would like made, which may be used for advertising purposes.

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